Willow Grange Holiday Cottages Privacy Promise
Willow Grange Holiday Cottages is dedicated to safeguarding your privacy online. We will only collect, store and use your personal information for specific purposes as outlined below in accordance with GDPR. We use your personal information to support and develop our connection with you. We will never share your personal data to 3rd parties unless required by law and your data is always protected. You may contact Willow Grange Holiday Cottages at any time with any privacy queries or concerns and to see the personal data you have given us and request modification.
Personal data means any information relating to an identified or identifiable natural person. This can include your name, email address, address, and much more.
Your information and how it is used
When you contact us on our website we ask for data such as your name, e-mail, and address. Willow Grange Holiday Cottages keeps a record of this information so we can track any problems, enquiries or concerns you’ve had.
Willow Grange Holiday Cottages kindly request that you do not supply any other person’s personal data to us, unless required by law or you have their explicit consent to do so.
Types of data we collect
We will only ever collect identifiable data that you give us permission to collect when you contact us.
This may include the following:
- Your online browsing activities on www.willowgrangeholidaycottages.co.uk
- Your location
- Your correspondence and communications with us
Requesting Your Information
If you would like to review the data you have provided to us because you feel that what we presently have on record is incorrect and/or you would like your data erased from our records, you can so do by contacting us using the contact details below.
Under GDPR you have a right to be forgotten, to withdraw your consent, to change information we hold about you and to restrict processing.
Willow Grange Holiday Cottages are more than happy to comply with this in accordance with the law.
How we protect data
You recognise that the Internet is not a 100% secure platform for communication and accordingly, we cannot guarantee the security of any data you send to us (or we send to you) via the Internet. We are not responsible for any damages which you, or others, may suffer as a result of the loss of confidentiality of such information.
We take every precaution to safeguard your information. All personal data stored by us is kept on a server in a secure environment. The computer on which work is conducted on is password protected.
The risks of a breach are minimal due to the precautions mentioned above being taken and close monitoring is undertaken to ensure security systems are always up to date. Breaches will be identified, reported, managed and resolved according to the ICO guidelines.
All Willow Grange Holiday Cottages data is held for only as long as necessary. We store sensitive data for as long as projects are in progress.
How you can help us protect your data
Please bear in mind that whenever you willingly divulge personal data online in non-protected situations – for example on message forums, through email, or in chat spaces – that data can be collected and used by others. In short, if you post personal data online that is accessible to the public, you may receive unsolicited communications from other parties in return. Also remember to close your browser window when you have finished using the computer. This is to ensure that others cannot access your personal data and communications. If you share a computer with someone else or are using a computer in a public place like a library or Internet café, we cannot confirm or warrant the security of any data you communicate to us and you do so at your own risk. Once we receive your communication we make our best effort to ensure its security on our systems.
By visiting our site you are consenting to Willow Grange Holiday Cottages using cookies for the purpose of security and monitoring.
Please note: to make full use of our website your computer, tablet or mobile phone will need to be set up to accept cookies.
The data we collect through these cookies is solely to improving our website and your browsing experience – it is never used to identify you and we would never share or sell on this data.
What is a cookie?
A cookie is a small text file which is downloaded and stored on your computer or mobile device by websites that you visit. Your browser accesses the cookie file only when you visit the website that produced it.
The information stored within any given cookie can only be accessed by the website that created it and cookies are limited to communicating only the information that you have disclosed to the site.
Sharing with social networks
If you use the badges that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
Willow Grange Holiday Cottages
Thornton-le-Dale, North Yorkshire, YO18 7QY
Last Updated: May 2018